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FAQ's

About BSTAR

Where are you based?

We are based in Johannesburg, South Africa. 

What products do you sell?

We sell clothing, jewelry, shoes, bibs, swaddles, socks, hats & novelty gifts.

Where are you products from?

Our product is manufactured and sourced locally & internationally. 

Shipping questions

What are your shipping fees?

Shipping is calculated per region. 

Local Flat Rate Gauteng: R75.00 

National Flat Rate: R95.00 

Outlying Areas Flat Rate: R110.00  

If your order is above R1000.00 we will cover the shipping fees. 

How long will I have to wait for my order to arrive?

Shipping lead time for immediate styles are 3-5 working days.  

Shipping lead time for preordered styles are 20-25 working days.  

Where do you ship to?

We ship throughout Southern Africa. 

Order Questions

When will I know that my order is on it's way to me?

You will receive an email notifying you that you order is on it's way to you and tracking details will be included on this email. You can track your order here-

https://yourbabystar.com/a/track

Where can I track my order?

Please use your order number to track. You can track your order with the below link-

https://yourbabystar.com/a/track

What does preorder mean?

Preorder items are items that are currently in the middle of the production process. These items are not yet in stock and therefore not available to ship out immediately.Please allow 20-25 working days for your preordered items to be delivered to you.

Use coupon code WELCOME10 for 10% off your first order.

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