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We know returning an item can be disappointing so we've made the process as easy as possible.

We do accept returns within a 15 day window from date you received your items. Any returns outside of this window period unfortunately will not be refunded.

Is this a return or exchange?

Kindly note a R150.00 fee will be charged for the collection of your return or exchange item. If there is a manufacturing defect, we will refund the shipment fee to you.

If the item you received is damaged, we will review the item & should the item be factory defect we will replace this for you at no extra cost. Any personalised items (wall art, bracelets, jewellery) will not be refunded as we can not reuse these products. Refunds are processed once a week on a Friday & the payment will be done via Payfast or Payflex dependant on the gateway you used to make payment.

Banking Details for refund

Account Type

Use coupon code WELCOME10 for 10% off your first order.


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