What are items that are on preorder?
Preorder items are items that are currently in the middle of the production process. These items are not yet in stock and therefore not available to ship out immediately. Once you place an order with us, it means that you are willing to accept these terms & conditions.
What is the estimated lead time for my preordered items?
Please allow 20-25 working days for your preordered items to be delivered to you.
All preorder items reference an "expected delivery date" which is our best estimate of product availability at the time of sale. These dates can and do change. While we make every effort to deliver on or before these dates, please be aware that all pre-ordered items are subject to changes in actual ship dates. Baby Star will not be held liable for any unforeseen delays that may occur if you wish to preorder an item.
So please take extra care when placing your order, as we do not issue refunds for unexpected delays, change of mind/sizing or cancellations. We encourage customers to avoid time-sensitive purchases such as gifts on pre-order items. We will, however, update you after preorder when your items are available for shipping.
Any questions please do not hesitate to contact us-