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Pre-Order Policy Details

Thank you for your interest in pre-ordering items from our website. Please take a moment to review our pre-order policy.

What are pre-ordered items?

Pre-order items are items that are currently in the middle of the production process. These items are not yet in stock and therefore not available to ship out immediately. These dates can and do change. While we make every effort to deliver on or before these dates, please be aware that all pre-ordered items are subject to changes in actual ship dates. BSTAR will not be held liable for any unforeseen delays that may occur if you wish to preorder an item.

Definition: A pre-order is a purchase made for an item that has not yet been released for sale to the general public.

Availability: Pre-order items are subject to change in availability and estimated release dates, and may be cancelled without notice.

Payment: Payment for pre-order items is collected at the time of the pre-order, and is non-refundable except in the case of cancellation of the pre-order by the vendor.

Shipping: Pre-order items will be shipped on or around the estimated release date. Shipping dates are estimates only and are subject to change.

Changes to Pre-Order: The vendor reserves the right to make changes to the pre-order item, including but not limited to changes in price, release date, and product specifications.

Cancellation: The vendor reserves the right to cancel any pre-order at any time and for any reason. In the event of cancellation, customers will be issued a full refund.

Limitation of Liability: The vendor is not responsible for any damages resulting from a delay in the release date or cancellation of a pre-order.

Acceptance of Terms: By placing a pre-order, the customer agrees to the terms and conditions outlined in this policy.

Customer Service: Customers with questions or concerns about their pre-order should contact our customer service department for assistance- wecare@yourbabystar.com

Please allow +- 20-30 working days for your pre-ordered items to be delivered to you.  

We encourage customers to avoid time-sensitive purchases such as gifts on pre-order items. We will, however, update you after pre-order when your items are available for shipping.

Use coupon code WELCOME10 for 10% off your first order.

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